One promise of ride-hailing companies such as Uber and Lyft was fewer cars clogging city streets. But studies suggest the opposite: that ride-hailing companies are making things worse.
A veteran executive who has led Ford's Lincoln luxury brand will now head American operations, replacing an executive who was ousted this week over allegations of inappropriate behavior.
The latest variation of an Uber ride will require a short walk. "Express Pool" links riders who want to travel to similar destinations. Riders then walk a couple of blocks to be picked up at a common location.
After a year of revelations about Uber's sometimes heartless treatment of its employees, drivers, regulators and rivals, CEO Dara Khosrowshahi is focused on getting the love back.
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