Under a new strategic agreement, Dell Technologies plans to expand its use of Salesforce's cloud-based CRM platform and sales and marketing apps to its global salesforce of nearly 40,000.
Networking giant Cisco is acquiring artificial intelligence firm MindMeld for $125 million. Cisco will incorporate MindMeld’s AI tech into Cisco Spark to power human-like conversational interfaces.
Tech giant Amazon has acquired the right to buy up to a 23 percent stake in hydrogen fuel cell maker Plug Power. Amazon also plans to hire as many as 30,000 additional part-time workers in the U.S.
Plenty of companies have wished they had access to the same call center technology Amazon uses for its customer service centers. Now, they can, with the launch of Amazon Web Services' Amazon Connect.
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