E-commerce payment gateway leader NMI has expanded its payments enablement platform for the VAR and ISV markets, allowing e-commerce providers to offer their own branded payment gateways.
CRM solution provider SugarCRM is pushing the productivity angle. The firm snapped up Stitch, which develops personal assistant technologies to make mobile users more productive.
Firms are investing in advanced CRM systems and new technologies to reap the benefits of customer service best practices, but many still don’t grasp just how important customer service can be.
CRM giant Salesforce.com has unveiled updates to its Analytics Cloud so users can import and analyze new data sources, build entirely new dashboards, and share insights from their phones.
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