CLEVELAND, March 11, 2010 -- Organizations today have many obstacles standing in the way of getting work done. More employees are working in the field and on the road. Technology is ingrained in business processes, and sometimes can separate workers from the job that needs to be accomplished. On top of all this, they have more regulatory requirements to be compliant with than ever. Based on feedback from many of its more than 9,000 worldwide customers, Hyland Software is addressing these issues with the release of OnBase 9.2. The latest version of the award-winning enterprise content management (ECM ) suite features 850-plus additions and enhancements, including a full-featured offline client, Mobile Workflow for BlackBerry® and a workflow integration with Microsoft Outlook.
"Our customers expect solutions that address not only what work is being done, but how it is done," said A.J. Hyland, president and CEO of Hyland Software. "With this in mind, we worked directly with them to develop OnBase 9.2. And after spending 40 man-years developing and testing the release, I know that it delivers exactly what our customers want – a bridge that helps them get work done better and faster, no matter where they are or what other pieces of technology are involved."
Here's a brief description of the features in OnBase 9.2 that keep users involved in business processes regardless of location:
• Offline client: Provides a working OnBase client from anywhere, even if there's no Internet access. Example: Social workers in the field can enter notes, scan documents, fill out electronic forms and retrieve documents from OnBase while disconnected. Once they reconnect, the information automatically synchronizes with the rest of the system.
• Mobile Workflow for BlackBerry: Users stay involved in processes through a secure BlackBerry connection. Example: A manager is on the road, but needs to review a purchase order within an hour to lock in a discounted rate on the product. Now, he or she can approve or deny the request through a BlackBerry.
• Document Transfer: Allows for the sharing of information between two or more OnBase systems, regardless of organizational structure or geographical location. Example: Government agencies operate separately, but oftentimes need to share information. Document Transfer automates content sharing among several OnBase systems, enabling employees to search and retrieve information from a single point of access. (continued...)
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