Mobile Apps

Readying for Big Launch, RIM Releases Enterprise Service 10

Readying for Big Launch, RIM Releases Enterprise Service 10
January 23, 2013 2:30PM

Bookmark and Share
All of the back-end management provided by RIM's Enterprise Service 10 is an appetizer for the main course -- the BlackBerry 10 devices to be launched by RIM. Enterprise Service 10 can make the IT department happy, but it's the employees who will have the final vote on whether they want BB10 phones or prefer to go with iPhones, Androids or other devices.

APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.

In a major step toward its launch of the new BlackBerry 10 platform next week, Research In Motion made available on Wednesday its new Enterprise Service 10 for download. The Waterloo, Ontario-based company said the new release "reinvents" its Enterprise Mobility Management by combining device management, security and mobile applications management.

Peter Devenyi, senior vice president of Enterprise Software at RIM, said in a statement that Enterprise Service 10 "provides business and IT leaders with the confidence that corporate data is protected and manageable in the same way they have long enjoyed with BlackBerry." A key factor in determining whether the new BB10 is successful is whether it adequately addresses the corporate security issues that IT departments are facing.

The updated product, which retires RIM's Mobile Fusion device management product, supports both company-provided and "bring your own device" personal phones, including not only BlackBerry handsets but those using Apple's iOS and Google's Android.

Balance, World for Work

A key question is whether the new Enterprise Service will sufficiently appeal to those companies that are committed to supporting a variety of mobile platforms in their workforce. RIM has said that such single-point management of heterogeneous environments was the top request they've heard from enterprises.

A unified, Web-based administration console is available for managing devices and users, including remote wipe and lock, pushing updates over the air, and granular user identity controls. It also supports BlackBerry Balance technology, which provides a secure separation between personal and company data/apps, and it supports secure access to data and content between a corporate firewall.

The new BlackBerry World for Work offers a corporate app storefront for administrators to publish BB10 apps that have been recommended for employees, and to install mandatory apps, for both company-owned and authorized personal devices. Balance and World for Work only work on BB10 devices, however.

Work profiles can be managed hierarchically with integration into Active Directory, administrative roles can be customized on a granular level, and there is a self-service console for employees to enroll, as well as a centralized control of assignable profiles for e-mail, SCEP, Wi-Fi, VPN and proxy servers.

Licensing, Cars

The BlackBerry 10 Readiness Program has already enlisted about 1,600 enterprise and governmental customers, and RIM said that Service 10 has received the highest test scores it has ever registered in a beta period.

But all of this back-end management is an appetizer for the main course -- the BB10 devices themselves. Service 10 can make the IT department happy, but it's the employees who will have the final vote on whether they want BB10 smartphones or prefer to go/stay with iPhones, Androids, Windows Phone and other devices.

The company not only has everything riding on next week's multi-city launch, but its CEO, Thorsten Heins, is not being shy about their ambitions. He recently told a German newspaper that, once the potential of the new BB10 platform has been demonstrated, RIM might consider licensing the OS for other handset makers' devices, as Microsoft does for Windows Phone. A potential licensing market, Heins noted, is not just for other makers' smartphones, but for connected cars.

Tell Us What You Think
Comment:

Name:



 Mobile Apps
1. 'TV Anywhere' Solutions from Sling
2. Mobile Apps Offer Last-Minute Deals
3. Amazon Launches E-Book Subscriptions
4. Google Adds Features to Wallet App
5. Business Impact of IBM-Apple Deal




 Most Popular Articles
1. Review: Warming Up to Tablets with Keyboard Covers
2. Android SMS Worm Lets Bad Actors Cash In
3. Aerohive Helps Retailers Engage In-Store Customers
4. Google I/O Conference Brings a Lot for Businesses
5. Bezos: Amazon's Fire Phone Offers 'Something Different'

Have an informed opinion on this story?
Send a Letter to the Editor.
We want to know what you think.
Send us your Feedback.

 Related Topics  Latest News & Special Reports

  Lenovo Still in Small Windows Tablets
  Schools Buy Million Chromebooks in Q2
  'TV Anywhere' Solutions from Sling
  Mobile Apps Offer Last-Minute Deals
  Nokia X Phones Had Identity Crisis

 Technology Marketplace
Big Data
Unlock your enterprise data's potential. Learn how in the research report.
Are you getting everything you can out of your business data?
 
Business Intelligence
Get real-time, cloud-based information services with Neustar.
 
CIO Issues
Secure and retain skilled technology professionals. Learn how.
 
Cloud Computing
Are you getting everything you can out of your business data?
 
Data Storage
Unlock your enterprise data's potential. Learn how in the research report.
 
Enterprise Hardware
Protect your network with APC Smart-UPS battery backup
Cisco UCS Invicta Series flash memory systems
 
Enterprise I.T.
Register for an upcoming ISACA® certification exam today
Secure and retain skilled technology professionals. Learn how.
 
Enterprise Software
Unlock your enterprise data's potential. Learn how in the research report.
 
Hardware
Protect your network with APC Smart-UPS battery backup
Ferocious productivity. A fearless team of pros. Find Out More
Cisco UCS Invicta Series flash memory systems
 
Network Security
Protect your network with APC Smart-UPS battery backup
 
Small Business
Ferocious productivity. A fearless team of pros. Find Out More